personal infos

my picture
  • first name : Jean-Paul
  • last name : Kouadio
  • Age : 23
  • Nationality : Ivorian - Canadian PR
  • Freelance : Available
  • Address : Toronto, Ontario, CA
  • phone : +1 (647) 915-3046
  • Email : jeanpaulk2001@gmail.com
  • GitHub : JPK2001
  • langages : French, English

2

years of experience

10

completed projects

20

Happycustomers


My Skills

27%
java
89%
c#
73%
sql
70%
javascript
95%
python
50%
css
68%
html
49%
scripting (bash, powershell)

Experience & Education

  • MAY 2023 - PRESENT
    IT Helpdesk Technician College Boreal

    Troubleshooting Computers, Phones, Printers and Interactive Whiteboard screens

    Successfully reached solutions for 92% of computer errors and escalated more complex tickets to higher tiers to assist clients as quickly as possible.

    Created user accounts for 20+ students, assisted them with setting up their accounts.

    Created and updated documentation concerning network, software, and hardware issues.

  • OCT 2022 – FEB 2023
    Data Entry Clerk LXT AI Inc.

    Providing proactive support to basic computer-related technical issues as well as software and hardware problems.

    Transcribing and Converting audio records into text documents with 97% of accuracy.

    Classifying and Labeling according to defined criteria.

  • SEPT 2022 – APRIL 2024
    Computer Systems Technology, Ontario College Diploma College Boreal

    RELEVANT COURSES: CyberSecurity, IT Project Management, Network Administration, Database Administration, Programming and Automation Scripting, Web Applications Development, Systems Administration.

  • SEPT 2019 – JUN 2021
    Mathematics and Information Technology, Year 1 & 2 Completed Université Felix Houphouet-Boigny d'Abidjan

    RELEVANT COURSES: Programming, Algorithm Design and Analysis, Theory of Computation, Operating systems.