personal infos
![my picture](img/profile.jpg)
- first name : Jean-Paul
- last name : Kouadio
- Age : 23
- Nationality : Ivorian - Canadian PR
- Freelance : Available
- Address : Toronto, Ontario, CA
- phone : +1 (647) 915-3046
- Email : jeanpaulk2001@gmail.com
- GitHub : JPK2001
- langages : French, English
2
years of experience
10
completed projects
20
Happycustomers
My Skills
java
c#
sql
javascript
python
css
html
scripting (bash, powershell)
Experience & Education
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IT Helpdesk Technician College Boreal
Troubleshooting Computers, Phones, Printers and Interactive Whiteboard screens
Successfully reached solutions for 92% of computer errors and escalated more complex tickets to higher tiers to assist clients as quickly as possible.
Created user accounts for 20+ students, assisted them with setting up their accounts.
Created and updated documentation concerning network, software, and hardware issues.
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Data Entry Clerk LXT AI Inc.
Providing proactive support to basic computer-related technical issues as well as software and hardware problems.
Transcribing and Converting audio records into text documents with 97% of accuracy.
Classifying and Labeling according to defined criteria.
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Computer Systems Technology, Ontario College Diploma College Boreal
RELEVANT COURSES: CyberSecurity, IT Project Management, Network Administration, Database Administration, Programming and Automation Scripting, Web Applications Development, Systems Administration.
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Mathematics and Information Technology, Year 1 & 2 Completed Université Felix Houphouet-Boigny d'Abidjan
RELEVANT COURSES: Programming, Algorithm Design and Analysis, Theory of Computation, Operating systems.